There is more to letting a property than simply finding a tenant. Aspen has built its solid reputation on providing landlords and tenants with outstanding service and advice. The knowledge and information we have on hold has been gathered from nearly 20 years work in the field. We have an extensive portfolio in the local area and our ethos is to get the very best match for the landlord and tenant.
Landlords choose us because we provide total care for their property with packages from simply finding them a tenant to a full management package. We are able to provide the right advice first time round. We have it covered and can even provide a checklist to ensure that when you act as a landlord all the regulations and legal requirements are explained and covered.
Tenants choose us, well, because we always have the best properties! Seriously we care, we want to help you find that perfect home. You might be seeking a short term let while you sell and buy your property or a long term let for the security of your family. We listen to your requirements and always strive to find your perfect home, just whan you need it.
All complaints will be recorded at the time they are made.
We agree to deal with any properly appointed representative of a complainant.
Written complaints will be acknowledged within 5 workings days and a proper investigation undertaken. A formal written outcome of this investigation will be sent to the complainant within 15 working days.
If the complainant remains dissatisfied he will be informed in writing how to pursure his complaint with the matter referred to UKALA